Skip to content
Skip to product information
Description

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

Customer Service Career Success Through Customer Loyalty

Regular price AED 137.00

Tax included. Shipping calculated at checkout

Product Details

Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also included on internal customers, emerging technologies, and stress-reducing techniques. Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

Customer Service Career Success Through Customer Loyalty

Free Delivery across Dubai

on orders AED 200 and above

Buyer's Protection

for your security and convenience

Buy Now Pay Later Options

4 interest-free payments

Home Grown in the UAE

Support Local

Drawer Title
Similar Products